Features and improvements as they ship — newest first.
Checking in a group on site? Waivers now have a live signing mode built for tablets at the dock or front desk. Hand the device over, each guest signs, and the form resets itself for the next person — no emailing links around, no shared browser history between guests.
What to do: Open a reservation's details page and tap its waiver signing link on a tablet — each guest signs in turn and the form resets for the next one.
Scheduling your staff no longer means a whiteboard next to the computer. The new calendar view puts your tours, rentals, and charters on a month or week grid where you assign guides and crew right in place — copy a week forward, print the day's lineup, and let employees mark their own availability so you only ever pick from people who can actually work the slot.
What to do: Open your Tours, Rentals, or Charters page and switch to the calendar view to start assigning staff.
Taking a booking over the phone or at the counter? When you enter a reservation directly, you can now send the guest an invoice instead of collecting a card on the spot. They get an email with a secure payment link, and the reservation's details page shows when the invoice went out — with one-click resend if it gets buried in their inbox.
What to do: Choose "Send Invoice" as the payment status when entering a reservation.
Rentals are now a first-class part of Reservation Genie. Set up your fleet with durations and schedules, and customers book online through the same smooth flow as tours — with live availability so a kayak never gets promised twice. Manage rental reservations, overrides, and pricing from their own tab in your dashboard.
Private charters get their own home in Reservation Genie. Capture charter requests from your website, quote and track each one through its lifecycle, assign boats and crew, offer add-on packages, and collect payment — all from the Charters tab alongside your regular tours.
